"I spoke with my contact and they LOVED, LOVED, LOVED the awards!!! She said they were awesome and can’t wait for them to be presented at the awards banquet this Saturday."
"Thank you so much for all of your help, as well as your production staff, for the awesome work on this project. I would not even CONSIDER using any other source for custom awards because you are so terrific to work with and I know I can count on you to do a great job and deliver on deadline."
- Linda Fanta, Badger Graphics Systems
"I wanted to share my clients comments on her art glass pieces, "Just saw them! They look beautiful! I was showing them off…everyone loves them!!" "
"You were great to work with. Our artwork was complicated and you didn’t complain one bit, just turned out a beautiful product. Love suppliers like you."
- Dianne Helliwell, Halo Branded Solutions
"The development team at R.S. Owens was so far ahead of the other suppliers, it was not even close. The material and ideas furnished to us were first class in every way!!"
"They have an enthusiasm, and passion for awards and recognition programs that is contagious!"
- Larry Lusky, CAS, President, Francis & Lusky Company Div. of Halo Branded Solutions
"Good Morning, Scott. Thank you again for the incredible work you and your team did on the PPB Woman of Achievement Award. It is stunning and it was a personal privilege to present it to Carol Aastad. You would have been pleased at the "oohs & ahhs" from the audience. To make an even bigger impression, the personalized awards you did for each participant at the Women’s Leadership Conference were over the top. Mine has a very special spot in my office. You know how to make memories last a lifetime. Your understanding of recognition and reinforcement make this a better world!"
- Sherri C. Lennarson, MAS, Bankers Advertising
"Hello, Scott! What a beautiful ""Women of Achievement" Award... huge "WOW!" And the personalized glass plaques... over and above but wonderful. Thank you for your support of Women’s Leadership."
- Patricia Dugan, MAS, Budgetcard Inc.
"I wanted to go the extra mile for my client and ensure their vision for an extremely unique recognition piece would come to fruition and that’s why I partnered with R.S. Owens. And the results were a hit. It was a great way for my client to show appreciation to the employees who dedicated a tremendous amount of time and experience to AMC’s growth and success."
- Jim Peterson, Adventures in Advertising/Loyalty Builders (Lenexa, KS)
"Nancy. I just want to thank you for doing such a great job with this order, even with all the stress. My client called me after her event and said everyone was wild about the awards. She wanted to thank you as well. Her boss, the owner of the company was thrilled and said she wants to continue to use the same vendor, YOU, for all future award orders."
- Flora Betro, Target Marketing (Owings Mills, MD)
"Too often we only send notes and make phone calls when something goes wrong or our requests are not being met. However, in this case, I wanted to send you a quick note regarding Sandra and tell you how awesome she has been while working with me on our orders for the Pampered Chef. Over the course of the last month, as we have worked these orders, there have been many, many requests with questions & changes and to each one Sandra has been so responsive - there was never a moment when I didn't feel like my order was taking top priority even though I'm sure there are many other orders going on right now. Sandra met each challenge with a quick response and a terrific attitude. She paid thorough attention to detail and kept me informed of progress all along the way - this made my job of dealing with my customer so much easier. I truly appreciate Sandra's fantastic efforts and look forward to working with her and R.S. Owens in the future."
- Sara Shales, Summit -Chicago (Itasca, IL)
"The Opera award from your Acrylic Accolades line is a beautiful piece of art that has prompted many rave reviews from our competition winners. The attention to detail and quality of work in your products adds prestige to our competition and enhances the pride of our clients. We look forward to continuing our relationship in the future."
- Jim Schwalenberg, The Pegasus Awards
"Hey Mary! You do have a valuable Team! I DO TRY to let a vendor know when things go right as I know in this Industry we don't hear it often enough -- when we put forth sooo much effort in making things happen. They truly DID A WONDERFUL JOB -- COMMUNICATION WAS TOPS!!! ... AND KEY to the SUCCESS IN MAKING THIS HAPPEN... they left no stone unturned and totally went out of their way over a HOLIDAY and worked well together ... covering for each other when Brian had to be out etc... it still WORKED like clockwork -- and when he came back HE WAS ON IT AGAIN -- working with AUSTINE and making sure we were taken care of -- THAT IS WHAT BEING A PREFERRED VENDOR IS ABOUT... LEFT HAND KNEW what the RIGHT HAND was doing at all times. If I emailed either one -- they knew the status and made sure I did too! BEST OF ALL - we have PRODUCT and should be delivered today! CUSTOMER SERVICE DOES MAKE A DIFFERENCE! THANK YOU AGAIN for a job well done!"
- Tammy Marko, Lee Wayne
"I just wanted to tell you what a great employee you have in Austine. She is always very helpful and friendly and gets the job done in time and will go out of her way for us. She is very informative about the products when it comes to custom pieces. We have worked with other people in the past and she is the best. Austine makes is a pleasant experience to do business with R.S. Owens."
- Tarci Regan, Brandons Awards & Engraving
"Sandra, just wanted you to know that my client was very pleased with the trophy and the event was a success. I want to thank you and your team for making this project happen in the time we needed it. I really appreciate all the hard work and the creativity that went into the trophy."
- Shetal Shah, Summit Marketing
"I have worked for Tally Trophies for 16 years and have done business with R.S. Owens all of those years. I get great service, timely replies, and orders when they are promised. Nancy has been my customer service people usually can help me."
- Linda Parker, Tally Trophies
"You are awesome! Thank you, Austine – can’t wait to do business with you again."
- Debbie Kircher, Brown & Bigelow
"Brian, just wanted to let you know that I received the most thankful email from the client that received the awards; she was so appreciative that we were able to get her the award in time. I thought I would pass her thanks on to you since you helped make this happen first hand. R.S. Owens’ partnership is truly appreciated."
- Catherine Setzer, BD&A
"Nancy, I’d like to thank you and your production staff at R.S. Owens for exceptional care on our most recent award order. Your attention to detail on my client’s special imprint area needs was terrific. Your backend experience and commitment to ownership of the order process resulted in a very satisfied end user and a delightful distributor experience. You and R.S. Owens will be the first call for my next award opportunity."
- Debra Buzzell, National Premium
"Thank you very much for your kind message today and for leaving me the tracking #'s. You have been terrific to work with and I think we'll be doing it again soon!"
- Lucy Costa, Co - Owner, Promotional Incentives, Inc. (Cape Coral, FL)
"I wish to take a moment to highlight the amazing talent you have at R.S. Owens. Susan's superb photography of the Gallup Great Workplace Award is crucial to the success our ad will have! Her eye for detail, talent with lighting, and focus with touch-up made all the difference in attaining a stellar shot for our us - we could not have attained this without her. Joseph - where do I begin? I have to say that the collaboration we've had is the best I've every experienced with another creative. Your insight and knowledge of production techniques amaze me, and what truly stands out in my mind has been your ability to execute our ideas with true excellence. Without this, there would not be a piece in existence - I have such an appreciation for your talent of execution and have been bragging about it all over Gallup - it is off the charts!!! Thank you for all of your extra time and effort in the creation of this award. I am honored to know you.
- Kim Goldberg, The Gallup Organization
"What is most appreciated," said a spokesperson from the real estate firm, "is how On Time Promotions and R.S. Owens solicited our ideas and listened carefully to what our goals were in creating this award [7B+ Award]. This was a particularly challenging task in that we wanted to incorporate elements of an award that had been designed years before, but with a new twist."
- Spokesperson from Midwest Real Estate Firm
"We really wanted this award to be truly special to the recipient. And we wanted the company that produces the Academy Award - they were our first and only choice. Recipients consider the Mother Teresa Award on of the highest honors they could achieve."
- Spokesperson from St. Bernadette Institute of Sacred Art
"If you’re looking for a miracle worker, you must contact R.S. Owens, because I am confident that they have them all."
- Susie Refo, AIA franchise owner of Refo Enterprises
"I’ll second that. Mary has been great to work with and has pulled off some miracles for me as well."
- Brian Hallin, President, Adventures in Advertising (Scotts Valley, CA)
"It was a privilege to award Otis Veteto, Western Region Sales Rep of R.S. Owns, our "Inspiration Award. He has always motivated our account executives to excel and achieve success. He energizes our staff with his great knowledge and words of wisdom. Once the sales staff has heard Otis, they are ready to take on the world!"
- Jane O. Carman, President of First Place, Inc. (Sunyvale, CA)
"The awards aren’t some secondhand flea market trinkets either. The R.S. Owens Company, which makes the Oscars, Emmys and MTV Awards, designed the Senet statuettes. Certainly, one of these wouldn’t look bad in a case next to some Master Chief figurines."
- Kris Graft, writer, Next Generation Business
"This year, the Sarah Siddons Society decided to bring more prestige back to the awards and have them made by Chicago firm, R.S. Owens & Co. We wanted to maintain the fine detail of the original Italian made award and are very pleased with their work and craftsmanship. John Mahoney was impressed, because the hands that shape the prestigious Oscar award are the same hands that shape our award."
- Lori Lennon, owner, Lori Lennon + Associates
"It is with great pleasure that I recognize the excellent craftsmanship of R.S. Owens & Company. Their fine work and dedication make it an excellent example of flourishing businesses throughout Chicago. It is an honor to know that such an innovative and responsible company calls Chicago its home. I congratulate R.S. Owens on their continued excellence in their field."
- U.S. Representative, 5th District of Illinois, Rahm Emanuel
"I would like to compliment Jim on his excellent customer service. He checks on my orders from start to finish and knows what is going on all the time. For me as the customer, it is very reassuring to know that he cares what is happening to my often-complicated orders. I would also like to compliment Ray in the art department, who does wonders with some of the intricate artwork I send his way. Joseph and Barbara in the custom department are a very good creative team. The custom Supercross rider they created is a work of art! I also want to mention John for his help in getting my orders done on time. Your shipping department is run very efficiently and they pack my delicate trophies with such great care. I don’t know the names of the people who actually put all these orders together back in the factory. I know some of the faces though. They do very nice work.
- Lydia Hinton, Austin-Bradlee Company (Bensenville, IL)
"I just talked with my customer and they said the awards are awesome!!! I could tell they were extremely happy. Thank you again! You have the best customer service of any company we have ever worked with."
- Norma Roberts, Adventures in Advertising/The Roberts Group (Morganton, NC)
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